We've had Triad for several years and have always been very satisfied with their service, dependability and internet speeds. They're a big company with a small company feel and morals. When you call you talk to a real LIVE person who has the ability to fix your problem right then and there; no writing a service ticket and calling back in days. If the same service were cheaper elsewhere (and it's not) I'd stay with them based on how I've been treated and that's saying a lot because I'm pretty cheap!
Shanna B.
Arlington, Arizona
Esteban was an awesome service tech! Stayed late at my house to save us from No internet!!
Megan S.
Wittmann, Arizona
We live on county property in Mesa. No options with cable companies. I work from home and am on virtual conference calls for roughly half of the day. As such, high-quality service is an absolute must. We've had Triad residential service for over a year now and pay a little bit more for the 300 mpbs service. Absolutely worth it. Very reliable. Customer service is strong. One of their folks came out and spent an extra hour with us playing with the wifi repeaters, testing speeds throughout the house. We are fans.
I can't say enough good about Triad. Great service, fast customer service, and very satisfying internet access. I have nothing but praise for their team.
Eli in Technical Spport was knowledgeable, pleasant to work with, and had excellent follow through. His explanations made sense and were understandable. He has high standards. Thanks.